Billing Phone Support Hotline Coverage

You can access our Billing support by using the contact option from within your game application, and one of our Billing specialists will be...

What forms of payment can I use to purchase virtual goods?

In addition to accepting major credit cards and PayPal when purchasing, we also accept payment from several payment processors.We accept pay...

What does "Free to Play" game mean?

Many of today's top mobile games are classed as "Free to Play". Free to Play means just that - you can download and play the whole game comp...

I didn't receive my Bonus Gold when I bought it from the shop!

The pack you bought did include the Bonus Gold. For example, the VIP Vault has a base value of 200 Gold; this plus the extra 50 Gold gives y...

Is it possible to block in app purchases? (Android)

It is possible to block purchases made on Google Play unless a PIN is entered. Please follow this link to find instructions on how to enabl...

Is it possible to block real money purchases? (iOS)

Apple provides the ability to block all In-App purchases unless a pin-code is entered first. Follow the instructions below to enable this f...

Is it possible to block in app purchases? (Amazon)

It is possible to block purchases made on Kindle unless a PIN is entered. Please follow these instructions to enable this PIN: Go to &qu...

I purchased Super Nitrous and didn't get a chance to fit it. How come?

The Super Nitrous is automatically fitted to your car when you purchase it before the boss race. This add-on does not guarantee that you wil...