Please note that the exact steps to fully close an app depend on the exact device you’re using. However, the instructions below can be used on a variety of common devices:

  1. Open your app list and tap *Settings*
  2. Select the *Applications* or *Apps* option - the exact wording will depend on your device
  3. Tap *Manage Applications*.
  4. Select *Running* at the top of your Manage Applications window.
  5. View your list of running applications.
  6. Select the app that you want to close, and tap the *Stop* button
  7. Turn your device off and on
  8. Reload the app