Account & Settings
Why did I receive a consent popup asking for permission to track me?
Did you receive a popup in your game requesting you to allow personalized ads on your iOS device?We have collected some information for you ...
How do I contact Player Support?
To contact Player Support, please pheck out the GIF below for a demonstration. (Android)1. Tap the Arrow icon on the left side of your main...
How do I play CSR 2 on my new device?
First, make sure your device is online, and that your profile is linked to a Game Center or Google Play Games account on your old device, by...
Where can I find my Player ID?
Tap the arrow on the left-hand side of the screen in the main menu to open the side panel Then tap the player symbol at the top of the scre...
Where is the Settings menu?
Tap the arrow on the left-hand side of the screen in the main menu to open the side panel.Then tap the gear symbol at the top of the screen.
I have lost my profile, what should I do?
Please close the game, log out then log back in to your Google Play / Game Center account, then reopen the game. Please make sure that you'r...
How do I back up my game to the server?
Simply play CSR 2 online and your progress will be automatically backed up to our servers. We'll associate your profile with you...
How do I sync my profile between two or more devices?
You've been asking for it, so we added it: you can now easily restore and sync your profile between multiple devices using your Game Center ...
Can I have multiple profiles on one device?
Right now we only support one game save per device, although we hope to add this feature in the future - thanks for your patience in the mea...
Why is my custom name not allowed?
In order to ensure that our game is family friendly we have blocked the use of certain terms or phrases. Please try using another name.
Where can I find my profile information?
Tap the arrow on the left-hand side of the screen in the main menu and then tap the player symbol at the top of the screen. Then select Prof...
What is my social network UID and how do I find it?
Your Social Network UID is a unique number assigned to your social network profile (e.g. Facebook).Zynga Support might ask that you provide ...
Why do I need to connect to Facebook?
The request to connect Facebook again that you’re seeing in your game is related to recent changes Facebook made for sharing information wit...
How do I find my Player ID and PIN for CSR 2?
Here’s how you can find your Player ID and PIN for CSR 2:Go to the Options menu and tap on Personal Data Request. Here you’ll see your Playe...
Why did I receive a consent pop up after watching a video in-game?
Did you receive this pop-up? For more detailed information on Unity, please visit the link below: https://unity3d.com/legal/privacy-policyIn...
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