Why does my game keep on crashing?
We are aware that some players are experiencing an increase in in-game crashes and performance issues. We're working on fixing these as a pr...
How do I force close the game on iOS?
For devices that have a Home Button:Press your Home button twice quickly.All your open apps will be displayed. Swipe left or right to locate...
How do I force close the game on Android?
(Note: Instructions may vary slightly depending on your device or software version.) Go to "Settings" > "Applications" > "Manage Appli...
I'm experiencing connectivity or live race issues
Our priority is ensuring you can play & enjoy CSR2 24 hours a day, 7 days a week. General troubleshootingWe understand the importance of...
Does CSR 2 support my phone or tablet?
The game is only playable with OS Android 4.4 or iOS 11 and above.
Why can't I share videos and pictures?
In-game sharing of pictures and videos is only available on some devices. On iOS, you must be running iOS 11 or later, and be using one of t...
Why are there sometimes price differences between iOS and Android real money purchases?
Although we set prices of items in CSR 2 identically across all platforms, the conversion to different currencies is managed by Apple and Go...
Why is the Augmented Reality (AR) mode not available on my iOS device?
We’ve developed our Augmented Reality mode using Apple’s ARKit technology, and as such it’s currently only compatible with the following iOS...
Why is the Augmented Reality (AR) mode not available on my Android device?
We’ve developed our Augmented Reality mode using Google ARCore technology, and as such, it’s currently only compatible with the following An...
How do I take a screenshot on iOS?
Here's how to take a screenshot on iOS: Begin by getting whatever you want to take a screenshot of onto the screen of your iOS device. This ...
How do I take a screenshot on Android?
Instructions may vary according to device or software version and may require some practice. Begin by getting whatever you want to take a s...
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