We are aware that some players are facing difficulties with their Active Games at this time that may have caused you to see an error message or the game to be frozen.

We understand that this is frustrating and our team is actively investigating the issue and expects to have a fix implemented soon.

If you have not done so already you can also try the following troubleshooting methods:

In the meantime we appreciate your patience while we work on getting you back to playing games with your friends.