Change / Add Email

We have now added the option for you to change and add your email within your game. Please follow instructions below to update your account ...

How do I login or create an Account in Words With Friends on Android?

To login properly using Words With Friends App, please check these steps: 1. After you launch the app, there's an option to load your g...

How do I login or create an account in Words With Friends on iOS?

To login properly using Words With Friends App, please check these steps: 1. After you launch the app, there's an option to load your g...

What is Play as Guest?

As of 22.0, new installs and players can ‘Play as Guest’ where new players can try the game without providing a login method.  We ...

How do I check my Profile/Opponent's profile?

Want to check your profile and your opponent's profile? Here's how:To access your profile, simply tap on your profile picture.Tapping on you...

How do I change Sound Control?

Want to turn the Sound On/Off? Here's how you do it: Tap on your profile picture.   Tap Settings.Toggle the On/Off buttons to...

How do I manage notifications on iOS?

To manage the notifications in any iOS Device (iPod, iPhone or iPad), just follow these steps: Go to "Settings"Go to "Notifications"Tap on t...

How do I manage notifications on Android?

To manage the notifications in any Android device (tablet or phone), just follow these steps:(Note: Instructions may vary slightly depending...

How do I manage my Notifications Settings?

You can modify your notification settings in Words With Friends at any time.    In order to make sure you control how yo...

How do I manage my Profile settings?

If you are playing Words With Friends, you can edit your: Username Email address Profile picture First and last name Country Gender Not...

What does the green dot on user profile mean?

Wondering what the green dot on a user profile means? It's simply an indicator that the player is online in Words with Friends 2.If you see ...

How do I manage unwanted games/opponents?

Some players don't want completed games piling up. Here's how you can remove them. You will see the list of the completed games at the botto...

How do I block a user and report abuse?

There are instances where players want to block a user and report abuse. Well, here are some simple steps on how to do so. Tap on your ...

What game options can I choose from?

Here are several game options that can help you with the game.  Store – Allows you to buy Powerups and Coins. Dictionary - Allows ...

How do I reset my Password?

If you've forgotten your password but you remember your email address, access this link to regain access to your account.   Sel...

How can I switch / transfer my game to other device?

To properly transfer your game progress on your other device, we suggest that you follow these steps: 1. Install the app on your new de...

How do I contact Customer Support from within the game?

Here are the steps in order for you to get in touch with us from within the game: 1. On your main screen, tap “Profile”. 2. Next, ...

How do I find my username?

To find your Username, tap on the player icon on the upper left corner of the screen.  The Profile page will appear and your Usern...

How do I find my Player ID and PIN for Words With Friends?

Here’s how you can get your Player ID and PIN for Words With Friends: From your Profile, tap on the Settings button.Under Privacy, tap ...

How do I download or delete my data in Word With Friends: Word Pop?

To request a data download or delete data for Words With Friends: Word Pop, simply follow the steps below:(1) Look up your user ID for the A...

Why am I being asked to connect to Facebook again?

Despite being previously connected to Facebook, you may be occasionally asked to reconnect, due to a change Facebook has made in the past fo...

Why did I receive a consent pop up after watching a video in-game?

Did you receive this pop-up? For more detailed information on Unity, please visit the link below: https://unity3d.com/legal/privacy-policyIn...

What is my Social Network UID and how do I find it?

Your Social Network UID is a unique number assigned to your social network profile (e.g. Facebook).Zynga Support might ask that you provide ...

Why did I receive a consent popup asking for permission to track me?

Did you receive a popup in your game requesting you to allow personalized ads on your iOS device?We have collected some information for you ...