We apologize for the inconvenience!
 
For us to investigate and make sure your account is credited correctly, please send us a screenshot of your purchase receipt via our Contact Us form.
 
We will be happy to validate your receipt and credit your account within 24-48 hours.
 

Our Billing Phone Support Hotline is available from 5:00 AM - 11:00 PM, Monday to Sunday Pacific Standard Time. If you need to contact us, you can call us during these hours or you can visit https://www.zynga.com/support. The Billing Phone Support is only available in English and we only support billing related queries.

You may contact our hotline at 1-800-762-2530 (North America) or +800 9379 9642 (+800 WERZYNGA) (all other countries).