We are aware that from time to time, users may not receive prizes after winning a tournament or playing the Daily Challenge. Sometimes, granting prizes takes longer to process than we would like. We are working hard to make this faster. If you notice you are missing prizes, try these:

  1. Navigate the Store and note the amount of the prize in question.
  2. Force close the game:
    Steps for Android
    Steps for iOS
  3. Restart the game.
  4. Navigate the Store to view your full inventory and you should see the correct value.