Technical Help
-
My game is not loading? What should I do?
If your game is not loading, it is important to try the following basic troubleshooting steps as they may help resolve the issue: Check...
-
Which devices are compatible with Game of Thrones Slots Casino?
If you are unable to download and install the game due to device compatibility error message, please try fully updating your device first. B...
-
I am having loading issues when on Cellular Data Mode. What can I do?
Workaround for loading issues when on cellular data mode:Open settings app.Select cellular option.Scroll down until you see the app having i...
-
Troubleshooting steps for Web browsers
If you experience a loading or connection issue, a good rule of thumb is to refresh the page once or twice. If refreshing does no...
-
Troubleshooting steps for iOS
Many game performance issues (i.e. loading, crashing, missing features, sync-ing of the game) can be resolved in the following ways: C...
-
Troubleshooting steps for Android
Many game performance issues (i.e. loading, crashing, missing features, sync-ing of game) can be resolved in the following ways: (Note: Inst...
-
Troubleshooting steps for Amazon Fire
Many game performance issues (i.e. loading, crashing, missing features, sync-ing of game) can be resolved in the following ways:(Note: Instr...
-
How do I take a screenshot or screen video on my computer?
Together with the description of your issue, screenshots or screen videos (for more complex issues) are a great way to help Zynga Player Sup...
-
How do I take a screenshot on iOS?
Here's how to take a screenshot on iOS: Begin by getting whatever you want to take a screenshot of onto the screen of your iOS device. This ...
-
How do I take a screenshot on Android?
Instructions may vary according to device or software version and may require some practice. Begin by getting whatever you want to take a s...
-
How do I take a screenshot on Amazon Fire?
Begin by getting whatever you want to take a screenshot of onto the screen of your Fire Tablet or Fire Phone. This could mean browsing to a ...
-
What is Cache and how do I clear my Cache?
Cache, pronounced cash, is a temporary storage place inside your computer. Your cache stores the files that are downloaded when you visit si...
-
What are the recommended system requirements?
Whether this is your first time playing or you're an avid online gamer, it's important to find the right browser and Internet connection to...
-
How do I find my browser version?
FirefoxClick the Menu button > Help > About Firefox or for older versions:Click Help on the menu bar > ...
-
How do I enable JavaScript?
Zynga games utilize JavaScript which is a client side technology. This means that the actual processing of some of the things that happen wi...
-
How do I update my game on iOS?
For Apple (iOS) devices: Open the App Store app.Tap on your Profile in the top-right corner.Scroll down to the Upcoming Automatic Updates / ...
-
How do I update my game on Android?
(Note: Instructions may vary slightly depending on your device or software version.) Open your Google Play Store by tapping the ...
-
How do I update my game on Amazon Fire?
(Note: Instructions may vary slightly depending on your device.)Open your Amazon Appstore by tapping the icon from your homescreen.Tap the&n...
-
How do I force close the game on iOS?
For devices that have a Home Button:Press your Home button twice quickly.All your open apps will be displayed. Swipe left or right to locate...
-
How do I force close the game on Android?
(Note: Instructions may vary slightly depending on your device or software version.) Go to "Settings" > "Applications" > "Manage Appli...
-
Facebook Connect issues on iOS
First workaround:If you are experiencing any issues with Facebook Connect, make sure you have the most up-to-date version of the game. If yo...
-
Facebook Connect issues on Android
If you are experiencing any issues with Facebook Connect, please try the following steps: Remove the connected...
Sections
- Announcements
- Billing
- Maester's Studies: Kings Landing
- Spins of Fate
- Knights of the Seven Kingdoms
- Dragons of Westeros
- The Tales of Westeros
- Highgarden Club
- Group Play Machines
- Game Guides
- Collection
- Loyalty Lounge
- Getting Started
- House Feature
- Control the Keeps
- Domination
- Account & Settings
- Technical Help
- Legal / Privacy / Security
- Sweepstakes