UPDATE as of 11/15/2024:
We are happy to inform you that we have fixed the following issues:
- Incorrect Quidditch match notifications
- Blank House Legends Leaderboards
You and your Clubmates should be able to participate in the Quidditch event and track your own House Legends scores by getting the latest app on your device.
For more information:
- How do I update my game on iOS?
- How do I update my game on Android?
- How do I update my game on Amazon Fire?
- Troubleshooting steps for web browsers
For other issues, please contact our Support Team for more help.
We appreciate your patience and understanding.
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UPDATE - 11/8/2024
We are still receiving reports for the following issues:
- Incorrect Quidditch match notifications
- Blank House Legends Leaderboards
Quidditch wasn't actually running, and your Club didn't miss or lose anything. We are working to prevent it from happening again. In addition, House Legends scores are still being tracked, and winners will receive their rewards.
We will post updates about these issues in this article, so please check back regularly.
We appreciate your patience and understanding while we work to resolve these issues.
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UPDATE 01/11/2024:
Quidditch is now live! Please force close and relaunch the app so you and your clubmates can participate.
NOTE: Due to the DST (Daylight Saving Time) change, Quidditch will end an hour earlier this coming weekend.
We will post updates about the "Blank House Legends Leaderboards" issue in this article, so please check back regularly.
Thanks for your patience and understanding!
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We are receiving reports for the following issues:
- Incorrect Quidditch match notifications
- Blank House Legends Leaderboards
Your Club didn't miss or lose anything. In addition, House Legends scores are still being tracked, and winners will receive their rewards.
We apologize for the inconvenience and have sent a compensation package to your Inbox in the game.
We appreciate your patience and understanding while we work to resolve these issues..