Update: this should now be fixed! Please refresh your game (even if you had attempted previously) to receive your Cards.

We are aware of the issue where players are unable to open their card packs for Magical Moments.

We're sorry for the inconvenience and wanted to let you know that our game team is investigating this.

As a workaround, please refresh your game to resolve this issue. You can follow the troubleshooting steps in the links below:

We appreciate your patience and understanding!