My game is not loading? What should I do?

If your game is not loading, it is important to try the following basic troubleshooting steps as they may help resolve the issue:   Ch...

How do I update my game on Android?

Open your Google Play Store by tapping the icon from your home screen.Tap the Menu button, then select "My Apps & Games&q...

How do I update my game on iOS?

For Apple (iOS) devices:1. Open the App Store, then tap Today at the bottom of the screen.2. Tap your profile icon at the top of the screen....

How do I force close the game on iOS?

For devices that have a Home Button:Press your Home button twice quickly.All your open apps will be displayed. Swipe left or right to locate...

Facebook Connect issues on iOS

First workaround:If you are experiencing any issues with Facebook Connect, make sure you have the most up-to-date version of the game. If yo...

Troubleshooting steps for iOS

 Many game performance issues (i.e. loading, crashing, missing features, sync-ing of the game) can be resolved in the following ways: C...

How do I take a screenshot on iOS?

Here's how to take a screenshot on iOS: Begin by getting whatever you want to take a screenshot of onto the screen of your iOS device. This ...

How do I take a screenshot on Android?

Instructions may vary according to device or software version and may require some practice. Begin by getting whatever you want to take a sc...

Troubleshooting steps for Amazon Fire

Many game performance issues (i.e. loading, crashing, missing features, sync-ing of game) can be resolved in the following ways:(Note: Instr...

How do I take a screenshot on Amazon Fire?

Begin by getting whatever you want to take a screenshot of onto the screen of your Fire Tablet or Fire Phone. This could mean browsing to a ...

How do I update my game on Amazon Fire?

(Note: Instructions may vary slightly depending on your device.)Open your Amazon Appstore by tapping the icon from your homescreen.Tap the&n...

Why am I getting an Error Codes 0x80073cf0 and 0x803F8001 when I login to Microsoft Store or download an app?

The codes 0x80073cf0 and 0x803F8001 are errors with the Microsoft Store. It could be caused by the store cache, incomplete downloaded apps, ...

Troubleshooting steps for Microsoft Store apps on Windows PC

Restart the app completely. Type “Task Manager” in Windows search bar. You’ll see the Task Manager app, just click on it to open.Select the ...