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Technical Help
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What are the minimum system requirements for FarmVille 3?
Here are the minimum system requirements for FarmVille 3:iOS minimum requirements:64-bit architecture with Metal supportiPhone 6s, iPad gen ...
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Will FarmVille 3 become available on my device, which is currently not supported?
Here at Zynga, we are committed to making our games available across multiple platforms. While FarmVille 3 is currently available on Android...
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How do I force close the game on Android?
(Note: Instructions may vary slightly depending on your device or software version.) Go to "Settings" > "Applications" > "Manage Appli...
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How do I force close the game on iOS?
For devices that have a Home Button:Press your Home button twice quickly.All your open apps will be displayed. Swipe left or right to locate...
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Facebook Connect issues on Android
If you are experiencing any issues with Facebook Connect, please try the following steps: Remove the connected...
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Facebook Connect issues on iOS
First workaround:If you are experiencing any issues with Facebook Connect, make sure you have the most up-to-date version of the game. If yo...
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Troubleshooting steps for Android
Many game performance issues (i.e. loading, crashing, missing features, sync-ing of game) can be resolved in the following ways: (Note: Inst...
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Troubleshooting steps for iOS
Many game performance issues (i.e. loading, crashing, missing features, sync-ing of the game) can be resolved in the following ways: C...
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Troubleshooting steps for Amazon Fire
Many game performance issues (i.e. loading, crashing, missing features, sync-ing of game) can be resolved in the following ways:(Note: Instr...
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How do I take a screenshot on Amazon Fire?
Begin by getting whatever you want to take a screenshot of onto the screen of your Fire Tablet or Fire Phone. This could mean browsing to a ...
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How do I update my game on Amazon Fire?
(Note: Instructions may vary slightly depending on your device.)Open your Amazon Appstore by tapping the icon from your homescreen.Tap the&n...
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How do Ad Rewards work?
Where can I get Ad Rewards?Three ads with rewards will be available every 24 hours in the game’s shop. Simply tap on ‘Watch Ad’, watch the f...
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Why did I receive a message that the game is no longer compatible with my device after the update?
Q: I used to be able to play the game but after the latest update I received a message that it is no longer compatible with my device. Is th...
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Troubleshooting steps for Web browsers
If you experience a loading or connection issue, a good rule of thumb is to refresh the page once or twice. If refreshing does no...
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How do I submit Java error logs?
Java Error Logs can be used to identify potential issues that may cause your game to work incorrectly. By providing this information to our ...
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How do I take a screenshot or screen video on my computer?
Together with the description of your issue, screenshots or screen videos (for more complex issues) are a great way to help Zynga Player Sup...
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What is Cache and how do I clear my Cache?
Cache, pronounced cash, is a temporary storage place inside your computer. Your cache stores the files that are downloaded when you visit si...
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What are the recommended system requirements?
Whether this is your first time playing or you're an avid online gamer, it's important to find the right browser and Internet connection to...
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How do I find my browser version?
FirefoxClick the Menu button > Help > About Firefox or for older versions:Click Help on the menu bar > ...
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How do I enable JavaScript?
Zynga games utilize JavaScript which is a client side technology. This means that the actual processing of some of the things that happen wi...
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