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Technical Help
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FarmVille 3 is lagging on my Samsung device, how can I fix it?
Hello, Farmers! If you've been experiencing lag on your Samsung device while playing FarmVille 3, worry not! We've got a quick and easy solu...
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What are the minimum system requirements for FarmVille 3?
Here are the minimum system requirements for FarmVille 3:iOS minimum requirements:64-bit architecture with Metal supportiPhone 6s, iPad gen ...
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Will FarmVille 3 become available on my device, which is currently not supported?
Here at Zynga, we are committed to making our games available across multiple platforms. While FarmVille 3 is currently available on Android...
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How do I force close the game on Android?
(Note: Instructions may vary slightly depending on your device or software version.) Go to "Settings" > "Applications" > "Manage Appli...
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How do I force close the game on iOS?
For devices that have a Home Button:Press your Home button twice quickly.All your open apps will be displayed. Swipe left or right to locate...
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Facebook Connect issues on Android
If you are experiencing any issues with Facebook Connect, please try the following steps: Remove the connected...
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Facebook Connect issues on iOS
First workaround:If you are experiencing any issues with Facebook Connect, make sure you have the most up-to-date version of the game. If yo...
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Troubleshooting steps for Android
Many game performance issues (i.e. loading, crashing, missing features, sync-ing of game) can be resolved in the following ways: (Note: Inst...
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Troubleshooting steps for iOS
Many game performance issues (i.e. loading, crashing, missing features, sync-ing of the game) can be resolved in the following ways: C...
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Troubleshooting steps for Amazon Fire
Many game performance issues (i.e. loading, crashing, missing features, sync-ing of game) can be resolved in the following ways:(Note: Instr...
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How do I take a screenshot on Amazon Fire?
Begin by getting whatever you want to take a screenshot of onto the screen of your Fire Tablet or Fire Phone. This could mean browsing to a ...
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How do I update my game on Amazon Fire?
(Note: Instructions may vary slightly depending on your device.)Open your Amazon Appstore by tapping the icon from your homescreen.Tap the&n...
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How do Ad Rewards work?
Where can I get Ad Rewards?Three ads with rewards will be available every 24 hours in the game’s shop. Simply tap on ‘Watch Ad’, watch the f...
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Why did I receive a message that the game is no longer compatible with my device after the update?
Q: I used to be able to play the game but after the latest update I received a message that it is no longer compatible with my device. Is th...
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What are Widgets and how do I use them?
If you are using an iOS device on iOS version 15 and above, you can use widgets on your Home Screen or Lock Screen to track the harvest stat...
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Troubleshooting steps for Web browsers
If you experience a loading or connection issue, a good rule of thumb is to refresh the page once or twice. If refreshing does no...
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How do I submit Java error logs?
Java Error Logs can be used to identify potential issues that may cause your game to work incorrectly. By providing this information to our ...
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How do I take a screenshot or screen video on my computer?
Together with the description of your issue, screenshots or screen videos (for more complex issues) are a great way to help Zynga Player Sup...
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What is Cache and how do I clear my Cache?
Cache, pronounced cash, is a temporary storage place inside your computer. Your cache stores the files that are downloaded when you visit si...
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What are the recommended system requirements?
Whether this is your first time playing or you're an avid online gamer, it's important to find the right browser and Internet connection to...
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How do I find my browser version?
FirefoxClick the Menu button > Help > About Firefox or for older versions:Click Help on the menu bar > ...
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How do I enable JavaScript?
Zynga games utilize JavaScript which is a client side technology. This means that the actual processing of some of the things that happen wi...
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