Why am I having issues with the Reindeers Tale Event?

Update:Good news! The issues with the Reindeers Tale Event have been fixed. Please force close your game for the changes to take effect.We a...

Why am I having difficulty collecting rewards from the Country Club?

We have received reports that players have difficulty loading or collecting rewards from the Country Club. We apologize for the inconve...

Why is my game zooming after the update? (11/15/24)

We are getting reports regarding the Zoom issue after the update. We apologize for the inconvenience. Our team is currently working to ...

Why am I having difficulty connecting to Facebook on Windows?

We are aware that some farmers who are playing on Windows are having difficulty connecting the game to Facebook.We'd like to let you know th...

Why are there some players that are higher than level 299?

We have received reports that some players are appearing to be higher level than level 299. We are slowly rolling out new levels to all the ...

Why can't I see the event's timer?

We have received reports that players are unable to see the timer for the event after activating it. We would like to clarify that the timer...

我為何收到不同日期訂閱的無限加速種子？

我們收到回報，有些玩家未收到訂閱所得的無限加速種子。訂閱所得的無限加速種子是在每週二的UTC時間早上4:30發佈。請注意，加速種子一經發佈到帳號中即會立即生效。感謝您的諒解，敬祝平安。

我的穀倉、筒倉和海上儲存屋的儲存空間為什麼下降了？

我們收到某些玩家的報告稱他們的穀倉、筒倉和海上儲存屋的儲存空間突然下降了。出現這一意料之外的問題最有可能是因為您及您的公會在賽船比賽中贏得了傳奇「杜力歐」所導致的。根據您的階層等級，杜力歐可以為您帶來額外儲存空間，有效期為7天。此效果到期後，您的儲存空間就會回到正常水平。階層等級...