Why can't I use the Sky Race button to access the feature?

We are aware of the Sky Race access button issue. We apologize for the inconvenience and wanted to inform you that a fix is ongoing. In the ...

Why am I having issues getting Farm Memories Jigsaw Pieces for my Picture Puzzle?

We are aware of the issues in obtaining Farm Memories Jigsaw Pieces.The Duplicate Jigsaw Pieces are showing as NewThe animation for converti...

Why am I getting a second Ranger Tower?

We have received reports that some players have a double Ranger Tower on their farm.We apologize for the inconvenience. The issue is current...

Why am I getting an error when visiting neighbors?

We are aware that some players are unable to visit their neighbors. This error usually occurs when the two players visiting each other's far...

What's new with the Sky Race?

Howdy, Farmers!We are slowly rolling out a new update for the Sky Race to all players! The weekly Sky Race duration will be extended by 18 h...

Why can't I access the Coffee Stand?

We have received reports that players who reached level 61 are still unable to access the Coffee Stand. The new crafting station is slowly b...

When can I have access to the Animal Sanctuary?

I understand that you are excited to have the "Animal Sanctuary" on your farm. The Animal Sanctuary is still in its initial phase of releas...