Why am I having issues getting Farm Memories Jigsaw Pieces for my Picture Puzzle?

We are aware of the issues in obtaining Farm Memories Jigsaw Pieces.The Duplicate Jigsaw Pieces are showing as NewThe animation for converti...

Why am I getting a second Ranger Tower?

We have received reports that some players have a double Ranger Tower on their farm.We apologize for the inconvenience. The issue is current...

Progress being reset across multiple games

We are aware some players are currently having issues with their game experiencing progress reset. Our Game Team is working to resolve this ...

Why am I getting a loading error message when loading FarmVille 3?

We are receiving reports that some players have difficulties loading FarmVille 3 due to a loading error message.We apologize for the inconve...

为什么我的游戏无法加载？

更新我们很高兴通知您，与加载和更新游戏版本相关的最近问题已经得到解决。请下载最新的游戏内容版本（1.37.40091），以应用这些更改。 如果问题仍然存在，您也可以尝试强制关闭应用。 我们感谢您在游戏中取得进展所付出的努力，对于这一不便，我们深感抱歉。&nbs...

Why are old event items still showing on the Frying Station, and I'm also getting an error when crafting on it?

UPDATE 01/08/2025Great news! We have fixed the Frying Station error message and crafting items issues. Please force close the game and resta...

Why do I have a blank Sky Race Store?

UPDATE 12/20/24Good news! The issue with the Sky Race Store not displaying items has been fixed. Please force close and restart your game fo...

Why are items that can't be crafted yet being requested on the Orderboard?

Update 11/27/24: The issue with the Orderboard regarding the items that are not yet available in the crafting stations has been fixed. ...

Why is the activated Craft Clash Boost showing incorrect values?

We are receiving reports that some players see an incorrect multiplier Boost count in the Craft Clash event. We apologize for the incon...

Why is the Halloween theme turned off?

We are aware that the Halloween feature has been temporarily turned off. This is to allow us to investigate a potential issue. Rest ass...

Why am I getting a Connection Error in the game?

UPDATEGood news! The loading issue is now fixed. Please force close your game and restart if it still persists.We appreciate your patience w...

Why am I getting an error when visiting neighbors?

We are aware that some players are unable to visit their neighbors. This error usually occurs when the two players visiting each other's far...

What's new with the Sky Race?

Howdy, Farmers!We are slowly rolling out a new update for the Sky Race to all players! The weekly Sky Race duration will be extended by 18 h...

Why can't I access the Coffee Stand?

We have received reports that players who reached level 61 are still unable to access the Coffee Stand. The new crafting station is slowly b...

When can I have access to the Animal Sanctuary?

I understand that you are excited to have the "Animal Sanctuary" on your farm. The Animal Sanctuary is still in its initial phase of releas...