Why am I unable to connect my game to Facebook using the web?

UPDATE:We're glad to let you know that the issue with Facebook connectivity on the web has been fixed. Make sure to download the latest game...

Why are some of my game features disappearing after the last Recycle Rally event?

We are receiving reports that some  game features disappeared or have gone missing during the Recycle Rally event.We're glad to let you...

Why am I unable to send or receive Speed Seeds in the game?

We are receiving reports that some players are experiencing issues with sending or receiving Speed Seeds in the game. Our team is already aw...

Why is my game stuck in the content downloading screen?

We are receiving reports that some players are unable to complete the Content update or even load the game. To resolve this, please force-cl...

Why am I experiencing game issues recently?

We are receiving reports that some players are experiencing one of the following issues:Various Boat Race issues (cannot progress, cannot ac...

Why did my Barn, Silo, and Seaway Storehouse storage capacity decrease?

We are receiving reports from some players that their Barn, Silo, and Seaway Storehouse storage capacity suddenly decreases its capacity. Th...

Why does my Sophia's crafting orders not counting towards the Boat Race?

We are receiving reports that crafting orders at Sophia’s Tasting Table are not counting towards the Boat Race. We believe that the reason w...

Why is Spring Fest not available in my game?

We understand that some of you may have noticed that not everyone has access to the new Spring Fest feature yet. We want to assure you that ...

I cannot connect to Facebook or login via my Facebook account. Is this normal?

No.Facebook is currently experiencing an issue that may prevent login to the game or use of its other associated services. Please do not uni...