Did you receive this pop-up? These would only mean two things:

  1. You need to confirm the email address by clicking the confirmation link sent to that email.
  2. You are trying to recover/refresh your preferred account. For example, you’re trying to attach a Facebook account with an email address already attached to another account. Then you’re trying to recover that account, but you need to confirm the email address by entering the confirmation code.

This will ask you to verify the email with a “Send Confirmation” button.


In case you’re having issues, tap/click Contact Customer Service that you can find just below the pop-up, or you may visit the link below:

How do I contact Customer Support?: http://zynga.my/HIRHowtoContactCS

You will receive the confirmation link sent to that particular email. The email header will be “Verify Your account."


Press the verify your email address link (the blue tab.) It will open a link you will need to click to verify your account.