Rich REWARDS

What are Rich REWARDS?Introducing the new Rich REWARDS! It’s a new monthly loyalty program where you can make progress on a Rich Reward mete...

Daily Race Event

What is Daily Race?The Daily Race is a competitive event where you compete with other players to win on a daily leaderboard using three slot...

How does the Jackpot Days event work?

During the Jackpot Days event, every time a player purchases a Jackpot Days offer from anywhere they are made available, 0.18% of the total ...

Lucky Card Game

What is the Lucky Card Game?It’s a new feature where you can earn more rewards! As you progress, each level will reveal one of four potentia...

Introducing Hot Hot Hot Rewards Weekly Race!

What is Hot Hot Hot Rewards? Rev up your engines and get ready for hot, hot, hot rewards in the latest update of the Weekly Race. The reward...

What is the Daily Gifting Limit?

The daily gifting limit is based on the player’s VIP level. The limit will run for 24 hours after the first gift/free spin collection of the...

What is the Royal Rush?

The Royal Rush is a competition between players who will play inside a featured game room, and will be available for players Level 10 and ab...

Why did my bet suddenly increase?

We are receiving reports where players are losing their coins because their bets have suddenly increased or went to max bet. To prevent this...

How do I play Max Voltage Zone?

Q: What is Max Voltage Zone?A: Max Voltage Zone is a world where you can earn 5 tokens randomly from any rooms available to get the Jackpot ...

How does Locked Lobbies work?

We are receiving reports that some of our players are not able to unlock rooms on their game. We have reviewed this concern and it seems tha...

What is my Daily Free Spin Limit?

The daily Free Spin limit is based on the player’s VIP level and will run for 24 hours. To check your daily limit, go to VIP Room > VIP B...

What are Missed Bonuses?

If your game crashes during a bonus game, a pop-up will show you how much Coins you have WON! These Coins have already been added ...

How do Progressive Jackpots work?

To qualify for the Progressive Jackpots, you need to bet the required amount depending on the room you are playing in. The boxes with green ...

Guidelines to your store

1. The leftmost value is the Base Coin package. On top of that, we give a BONUS amount for free. We typically give our larger bonus percents...

What is Partner Power Up?

It’s a cooperative feature that allows two players to combine scores to achieve a target goal. Once the goal is reached, both participating ...

I did not receive my Weekly Race rewards. What should I do?

We have heard that players are not receiving their rewards of the recently-concluded Weekly Race. This is simply a delay in our system calcu...

Ticket Tumbler

What is Ticket Tumbler? Ticket Tumbler is an event for Hit it Rich where players can earn tickets to a prize drawing. You earn tickets by sp...

Trophies

What are Trophies?Trophies is a new feature that allows you to collect Trophies after completing achievements. You need to finish certain ta...