Hot Topics
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Why do my friends have different in-game experiences than I do?
We greatly value all of our Harry Potter: Puzzles & Spells players. Having a dedicated and enthusiastic community helps keep our game fu...
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I completed the Puzzle Pass. Why did I not receive my Vault rewards?
There may be a delay of up to 24 hours before Vault rewards such as 8 Hours Unlimited Lives and 100 Trophies are added to your game account....
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Daily Login Reward Update
Going forward, the rewards from the Daily Login will no longer include Unlimited Lives. Alternative rewards have been added such as Pre-Leve...
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Why am I having issues when watching a Video Ad?
Q: I didn’t receive rewards from watching ads. Will you give them to me?A: Please wait for a few seconds before pressing the 'Wat...
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